Movie/TV series: Starting with Ode to Joy, I opened my own private kitchen.

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The kitchen, which was originally quite spacious, suddenly felt incredibly crowded with so many people. Su Chang said helplessly, "Ladies, this kitchen can only fit one more person besides me. Can everyone else go to the living room to rest? Xiao Di, bring out all the snacks and take good care of our guests."

"Okay, BOSS." Guan Xiaodi replied and went to get the snacks.

Soon, only Zhu Zhe remained among the women; the others wisely left the kitchen. After all, aside from Zhu Zhe, his cooking skills were probably limited to making instant noodles, and he wouldn't be of any help except causing trouble.

Seeing Su Chang skillfully preparing the ingredients, Zhu Zhe said with a surprised look, "Handsome Su, judging from your movements, your cooking skills must be quite good. Is there anything I can help you with?"

Su Chang thought for a moment and suggested, "You flatter me. It's alright, I just used to make it often. How about you help wash the vegetables, and I'll take care of the cooking? You can make everyone a bowl of noodles with soybean paste at the end. What do you think?"

Zhu Zhe readily agreed, "No problem."

A hint of anticipation appeared on Zhu Zhe's face as she walked to the sink and began to wash the vegetables carefully. Su Chang, meanwhile, busily prepared the ingredients, his movements practiced and confident.

Zhu Zhe secretly observed Su Chang, and a feeling of admiration welled up in her heart. Looking at Su Chang's focused expression, she thought to herself, "This man is really charming. The way he works so seriously makes my heart flutter."

Zhu Zhe's heart began to race, and a slight blush rose to her cheeks. Trying to hide her shyness, she lowered her head and focused even more intently on washing the vegetables.

Su Chang seemed to sense Zhu Zhe's gaze. He looked up and smiled at Zhu Zhe. Zhu Zhe's eyes met Su Chang's, and she felt a sudden panic, quickly looking away.

"Um... the vegetables are washed." Zhu Zhe said nervously, her voice trembling slightly.

Su Chang walked over, took the vegetables that Zhu Zhe had washed, and said with a smile, "Thank you, Zhu Zhe. You really washed them very clean. You're much more meticulous than us men."

Zhu Zhe felt a warmth in her heart and smiled, saying, "Not at all, it's what I should do."

Just then, Zhu Zhe's phone rang. Her face flushed; she had been so engrossed in watching Su Chang. She frantically pulled out her phone to answer the call, but accidentally dropped it into the sink.

"Ouch!" Zhu Zhe exclaimed in surprise. She quickly reached for her phone but accidentally splashed water all over herself.

Seeing this, Su Chang quickly came over and asked with concern, "Zhu Zhe, are you alright?"

Zhu Zhe smiled somewhat awkwardly and said, "I'm fine, I'm just a little clumsy."

Su Chang took a handkerchief out of her pocket, handed it to Zhu Zhe, and said, "Wipe yourself off, don't catch a cold."

Zhu Zhe took the rag, looked at Su Chang gratefully, and said, "Thank you, Mr. Su."

She was deeply moved; this man was not only a good cook but also very thoughtful and considerate. She couldn't help but think of her own family, and a wave of helplessness washed over her.

"Alright, don't call me Mr. Su, just call me Su Chang. Check if there's anything wrong with your phone, do you want to call back?" Su Chang said with a smile.

Zhu Zhe took a deep breath, trying to calm her turmoil. She gripped her phone tightly, focusing intently on checking it. When she found the phone was undamaged, she felt a slight sense of relief.

Just then, her phone rang again, the urgent ringing seeming to urge her on. Zhu Zhe frowned slightly, a sense of urgency welling up inside her. She thought, "There must be an emergency at the hotel." So, without caring that Su Chang was right beside her, she answered the phone without hesitation.

The moment the call connected, Zhu Zhe seemed to transform into a different person. Her expression became serious and focused, like that of a workplace elite.

She communicated with the other party concisely and clearly. After a few brief exchanges, Zhu Zhe hung up the phone and then said to Su Chang with an apologetic smile, "I'm sorry, Su Chang, something urgent has come up at my hotel. I have to go back and take care of it. I guess you'll have to take care of all the lunch."

Su Chang asked casually, "No problem, I'm almost done. But which hotel do you work at? How about I take you there?" His eyes were full of concern.

Zhu Zhe didn't think much of it and waved her hand to refuse, saying, "No need, Su Chang. I work at the Jing'an InterContinental Hotel, it's not far from here." Her tone was firm and confident, and her face was full of urgency.

Su Chang's face showed a surprised expression. He pretended to be incredulous and said, "Jing'an InterContinental Hotel? What a coincidence? This hotel is mine."

Zhu Zhe was stunned upon hearing Su Chang's words. Her eyes widened, her mouth slightly agape, and her face was filled with astonishment. She asked incredulously, "You're the boss who acquired our hotel last year and then disappeared without a trace?"

Su Chang nodded and said with a smile, "Alright, you go change your clothes first. I'll come downstairs as soon as I'm done here, and we'll go together." His tone was relaxed and natural, as if he didn't care at all.

Zhu Zhe was completely stunned. Her heart was pounding and her thoughts were in turmoil. She thought to herself, "I didn't expect my boss to live upstairs. Is this a good thing or a bad thing? I think I was just..." However, she quickly came to her senses and nodded in agreement, "Okay, boss."

Su Chang waved his hand and said with a smile, "Don't call me boss, just call me Su Chang. Hearing 'boss' makes me feel like I'm in my forties or fifties." His smile revealed a kind of friendliness, which eased Zhu Zhe's tension a little.

"Okay, Su Chang, I'll go change my clothes now." Zhu Zhe said, then jogged out of the kitchen.

Chapter 224 Hotel Incident

When Ye Zhenzhen saw Zhu Zhe run out, she stood in front of him and asked with a puzzled look, "Jiji, where are you going?"

Zhu Zhe had no choice but to stop and patiently explain, "Zhenzhen, there's an emergency at our hotel, I need to go back and take care of it." Her voice carried a hint of anxiety.

Ye Zhenzhen nodded earnestly and said, "Then I'll take you there."

Zhu Zhe waved his hand repeatedly and said, "No need, Zhenzhen, Su Chang is my boss. Su Chang will come with me later."

Ye Zhenzhen was also stunned after hearing this, and said with a surprised look, "What? Su Chang is your boss?" Her voice was quite loud because of her surprise.

Zhu Zhe shrugged helplessly and said, "You're surprised, aren't you? I just found out too. Okay, Zhenzhen, I'll talk to you later, I need to go change my clothes." After saying that, Zhu Zhe walked around Ye Zhenzhen and ran out the door.

At this moment, Yu Chuhui, He Minhong, Qin Shi, and Fang Zhiheng also came over.

Yu Chuhui asked curiously, "Sister Zhenzhen, where are you going? What were you talking about just now, who is whose boss?"

Ye Zhenzhen then realized that her voice was a bit loud. Seeing the curious group, she said helplessly, "Something happened at Gigi's hotel. She's rushing back to deal with it. And Gigi just found out that Su Chang is the owner of their hotel."

"Huh?" Everyone was immediately shocked, and then the girls started to discuss it enthusiastically, mainly focusing on Yu Chuhui—the socialite Sister Hui.

Su Chang didn't care about the girls' gossip. After finishing a few dishes, he went back to his room to change his clothes, said goodbye to the girls, and then left with Guan Xiaodi.

In the car, Guan Xiaodi focused on driving, while Su Chang and Zhu Zhe sat in the back.

Su Chang turned her head, a hint of concern in her eyes, and asked softly, "What happened at the hotel that's so urgent? Why are you in such a rush to deal with this on the weekend?"

Upon hearing Su Chang's question, Zhu Zhe frowned slightly. Knowing the seriousness of the matter, she spoke frankly, "President Su, two things mainly happened today. One is that Gong Shuangshuang, a guest in the non-smoking room 903, complained that the La Mer face cream she left on the sink last night, which was almost full, is now almost empty. She's demanding that we compensate her for the La Mer cream and waive her room fee. The other guest is a long-term customer of our hotel. He complained that his suitcase was maliciously damaged by the staff during his stay and is now demanding that our hotel waive his group's room and meal fees for 28 days."

After hearing this, Su Chang nodded slightly and asked with a serious expression, "How much does that La Mer face cream cost?"

Zhu Zhe was stunned. She hadn't had time to check yet. Feeling flustered, she quickly apologized, "I'm sorry, President Su, I didn't know. There was too much time, and I haven't had time to check yet. I'll check right now." As she finished speaking, she hurriedly reached for her phone.

At this moment, Guan Xiaodi interjected, "It's not expensive, only a little over two thousand yuan a bottle."

Upon hearing this, Zhu Zhe showed a hint of surprise on her face. She hadn't expected Guan Xiaodi to know so much. She then said, "At two thousand a bottle, even if it's only half a bottle, that price is enough to call the police. The matter is quite serious."

Su Chang nodded, then thoughtfully asked, "What is your director's opinion on how to handle this?"

Zhu Zhe immediately said, "Our director's opinion is to deal with the internal staff, fine them and hold them accountable, and try to meet all the customers' requests as much as possible. In order to minimize the impact on the hotel, we should not call the police."

Su Chang did not comment, but simply nodded calmly, then asked, "What are your thoughts?"

Zhu Zhe frowned upon hearing Su Chang's question. She was conflicted because she didn't completely agree with the director's decision, but since it was the boss asking, she didn't dare to lie.

She lowered her head and pondered for a while, then slowly said, "I don't know the specifics yet. If it's a problem with our hotel, I think the director's handling of the situation is fine. If it's not a problem with our hotel, I think we should investigate first and not easily apologize, impose fines, or hold people accountable, as this would affect the employees' work enthusiasm. In addition, we should also prevent similar incidents from happening in the future."

After listening, Su Chang nodded slightly, his eyes revealing his appreciation for Zhu Zhe, and then said, "You're right. We can't wrong our employees, nor can we let our guests suffer. When we get to the hotel, don't reveal my identity. I'll be involved with you throughout the whole process. As for how to handle it, you can investigate the situation first."

Zhu Zhe breathed a sigh of relief upon hearing this. She knew that Su Chang wanted to go on an incognito visit, and she would do her best to investigate the truth and not disappoint Su Chang, the big boss.

She nodded and said, "Okay, President Su, I understand. I won't expose your identity, and I will definitely investigate as soon as possible." Her eyes were filled with determination as she finished speaking.

Upon arriving at the hotel, Zhu Zhe led Su Chang and Guan Xiaodi straight to the housekeeping department. Just then, a young woman saw Zhu Zhe, her eyes lighting up as she rushed over. Her face was filled with anxiety, and she nervously fidgeted with the hem of her clothes. She said to Zhu Zhe, "Manager Zhu, you're finally here! The guests have been urging us to come back. What should we do?"

Zhu Zhe patted the young girl on the shoulder, her gaze firm and steady, as if telling the girl not to panic. Zhu Zhe's voice was calm and powerful: "Assistant Li, don't rush. Tell me about the two guests in detail, don't miss any details."

Although Assistant Li was in a hurry, seeing Zhu Zhe's determined expression, she had no choice but to patiently say, "Okay, Manager Zhu, the thing is..." As she spoke, she gestured with her hands, trying to describe the events more clearly.

After listening to the little girl's description, Su Chang had a rough idea of ​​what was going on. Both guests probably had issues, but he didn't rush to offer his opinion. Instead, he quietly observed Zhu Zhe's reaction, wanting to see how she would handle this thorny problem.

Upon hearing this, Zhu Zhe frowned, silently pondering a solution. She then left her private office and went into the lobby. She clapped her hands, summoning everyone to gather around. The crowd gathered, their faces filled with a mixture of confusion and anticipation.

·· ··Requesting flowers··· ········

Zhu Zhe's gaze swept over everyone, her voice serious and firm: "As you all probably know, our housekeeping department received two complaints from guests today. First, let me address the matter concerning guest 903. This matter must be thoroughly investigated. Don't be afraid to air our dirty laundry in public; we must treat this as a crisis management issue." Her eyes revealed an undeniable determination.

Then, Zhu Zhe looked at another young woman and instructed, "Xiao Luo, go and detain all the waitresses and supervisors who entered room 903 yesterday. Make sure they don't pass on any information or items, and especially don't let them collude. Most importantly, don't let the waitresses and supervisors wash their faces." Zhu Zhe knew that if a woman stole the expensive face cream, she would definitely be eager to use it the next day, and this was the key to finding evidence.

Xiao Luo nodded vigorously, her eyes filled with determination: "Yes, Manager Zhu." She immediately turned to carry out the task.

Zhu Zhe then looked at Assistant Li and instructed, "Assistant Li, find a newly hired waitress with a keen sense of smell to come with me to meet with the customer. Remember to collect some samples of La Mer face cream." Her tone revealed confidence and decisiveness.

 …

Assistant Li nodded quickly and replied, "Yes, Mr. Zhu." She secretly admired Zhu Zhe's decisiveness and wisdom.

Zhu Zhe nodded and then asked, "Assistant Li, where is the other waiter who made the complaint?"

"Manager Zhu, the waitress is in the next office. I'll go and fetch her right now." Assistant Li said, then quickly jogged off to find the waitress.

Not long after, Assistant Li led in a young woman in her early twenties who was crying. Zhu Zhe walked up to her and said gently, "Xiao Qin, don't cry. Can you tell me what kind of conflict you had with that customer?"

Xiao Qin wiped away her tears, then said with red eyes, "This customer had tried to grope me in the bathroom before, and I hit him back with the toilet brush. That customer was obviously up to no good. He must have broken the key himself and was deliberately getting revenge on me."

Upon hearing this, Zhu Zhe immediately realized how troublesome the matter was. However, she understood that the priority was to open the combination lock first, otherwise the customer would not give up easily. So she had someone help the waiter down to rest.

Zhu Zhe then looked at Assistant Li and instructed, "Xiao Li, go and call the engineering department to see if they can open the guest's combination lock. I will come and negotiate with the guest afterwards."

After Assistant Li agreed, Zhu Zhe instructed everyone to go about their own business before returning to his office.

Zhu Zhe returned to her office and immediately turned on her computer to check the information of the two guests. She suddenly discovered that Gong Shuangshuang from room 903 had used a discount from a company with a long-term contract with the hotel when she checked in. Zhu Zhe then immediately searched for the phone number of the contracting company and dialed the number.

"Hello! This is the front desk of Jingyan Company. Who are you looking for?" A sweet voice came from the other end of the line as soon as the call connected.

Chapter 225 Handling Methods

Upon hearing that the other party was Jingyan Group, Su Chang was taken aback. He felt that the company was somewhat familiar, and it seemed that he could go and take a look when he had time.

Zhu Zhe said calmly, "Hello! I am Zhu Zhe, the room manager of the Jing'an InterContinental Hotel. A guest from your company named Gong Shuangshuang just checked out of our room. However, when our staff was cleaning the room, they found that Ms. Gong Shuangshuang left a shirt in the room. Could you please tell me which department she is in so that we can send someone to deliver it to her?"

Upon hearing Zhu Zhe's words, the person on the other end didn't think much of it and replied, "Okay, Miss Zhu, please wait a moment."

Then came the sound of keyboard typing. About five minutes later, the sweet voice came again: "Ms. Zhu, I'm sorry, you must have made a mistake. Our company does not have an employee named Gong Shuangshuang."

Zhu Zhe said with a surprised look, "Oh, is that so? I'm sorry, I'll go and double-check. Thank you so much."

"It's alright, Ms. Zhu, goodbye!" The other party said and then hung up the phone.

After hanging up the phone, Zhu Zhe frowned. She felt that Gong Shuangshuang was deliberately trying to extort money from her. After all, she was willing to spend more than 2000 yuan on a bottle of face cream, so why would she be greedy for such a small bargain? It was seriously inconsistent with the socialite status of the other party.

So Zhu Zhe walked out of the office again and came to the only man in the lobby and said, "Old Ding, about the matter of guest 903, go to the security department and ask them to get involved. If necessary, entrust the relevant departments to conduct a forensic examination of the traces of that face cream."

Old Ding hesitated for a moment and said, "Isn't this making a mountain out of a molehill?"

Zhu Zhe, however, continued walking forward without stopping, saying, "Listen to me."

Old Ding had no choice but to nod and agree, "Okay!"

Zhu Zhe went straight to the director's office, followed by Su Chang and Guan Xiaodi.

Director Wang had just arrived at the office when he saw Zhu Zhe leading two strangers in. He asked with a surprised look, "Zhu Zhe, who are these two?"

Upon hearing Director Wang's words, Zhu Zhe suddenly remembered that Su Chang had been there the whole time. He felt a little uneasy, as he hadn't asked for permission and didn't know if Su Chang would blame him.

Su Chang then spoke up first: "We are Zhu Zhe's friends, and we specialize in public relations. We happened to have dinner with Zhu Zhe today, and we heard that she was having trouble at her hotel, so we came to see if we could help."

Director Wang looked at Zhu Zhe and Su Chang with surprise. After all, he and Zhu Zhe had been friends for many years, and he had no idea that Zhu Zhe had a friend like Su Chang. Then, as if he had thought of something, he winked at Zhu Zhe and said, "Does Chen Zufa know that you've made a new friend?"